With the first particularly important news since ChatGPT debuted applied In the last week of August, OpenAI will launch an enterprise level chatbot based on the Generative Language Model (LLM). The product has been in development for less than a year with 20 organizations of various sizes and profiles, and Block, Canva, and Estée Lauder have so far participated in beta testing. According to an OpenAI representative, the most significant difference compared to Microsoft’s chatbot, Bing Chat Enterprise, is that it is a completely independent product from Microsoft.
ChatGPT Enterprise enables the use of the GPT-4 model without restrictions, is approximately 2 times faster than the public version available to date, and provides access to various APIs and more advanced analytics. However, the main difference between the consumer and enterprise versions is that Enterprise allows customers to customize ChatGPT with enterprise data to suit their own use cases and goals, with “enterprise-level” privacy and security.
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It also means that company business data is not used by OpenAI to further train models, and customer conversations and data are encrypted (AES 256), so inside information remains within the organization. However, it is not surprising that the service records various metadata and aggregated data about product usage and performance.
The company also plans to introduce another level, called ChatGPT Business, to offer a business package for smaller teams in the future, but hasn’t shared information on when it will be released. According to OpenAI CEO Brad Lightcap, the official pricing of the enterprise’s ChatGPT has not been disclosed because it is determined by the volume and activity of customers.
Microsoft previously made its biggest AI investment of the year so far when it awarded OpenAI an additional $10 billion. The startup reportedly closed a $300 million stock sale in April valued between $27 billion and $29 billion. ChatGPT has exceeded 100 million monthly active users within two months after its launch in November last year, which is unprecedented.
