Fast food chain McDonald's is facing technical problems in its restaurants, so that customers are unable to order food.
In Japan, the company apologized for the inconvenience and asked customers in a social media post to “wait a while” until service was restored.
Users have also reported issues on social media in other countries including the UK, Australia, New Zealand, Germany, Netherlands, Canada, Taiwan and China.
Index has contacted the fast food chain's Hungarian authorities on the matter. We were told that they are aware of a technology issue that has affected their restaurant operations.
Our restaurants are open to our guests as usual, but minor interruptions may occur in isolation. It is important to note that the issue was not due to a cybersecurity incident
At the same time, McDonald's thanked the guests for their patience and apologized for the inconvenience, McDonald's told our newspaper.
A McDonald's employee in New Zealand said they were unable to take orders and deliver food due to a computer server downtime, and the screens used to take orders are currently down.
Customers in Hong Kong were able to purchase food, but were unable to use mobile ordering and self-service screens, according to a Facebook post on Friday. They say that the services cannot be used due to a “computer system error”.
Please order directly from the restaurant window
– They write in the advertisement.
the McDonald's'And Taiwan It issued a similar statement saying that its “24-hour Happy Delivery” and phone ordering service had been temporarily suspended while the system underwent maintenance.
In the UK, social media users said they couldn't order it, but that's a McDonald's'And the United Kingdom Not confirmed. the Down detector According to site data, McDonald's app users in the UK began reporting issues with their orders around 5:30 a.m. local time this morning.
Update (12:24 p.m.):
“We are aware of the technology outage that affected our restaurants, and are currently working to resolve the issue,” McDonald's (MCD) said in a statement provided to CNN on Friday.
“We thank customers for their patience and apologize for any inconvenience caused. We have noted that the issue is not related to a cybersecurity incident,” said a spokesperson for the restaurant chain.
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