This is how products are exchanged at Primark – the most important terms have been announced

Even a week after the Budapest store's official opening, crowds want to shop at the Irish fast fashion store.

Until now, most people knew Primark from England and Vienna, but since last Tuesday, you can visit the famous fast fashion store in Hungary at any time. As we mentioned previously, the store is located in the Arena Mall, above Tesco, on an area of ​​3,100 square meters, and includes 22 fitting rooms and about 200 employees.

There was so much interest in the newly opened store on the first day that the company had to erect barriers to keep customers out. A week after the official opening, almost nothing had changed: when the store opened at 10 a.m., more than a hundred people lined up, but compared to the first rush, the enthusiasm had subsided somewhat, he writes. World economy.

Is there a product exchange?

After a commenter wrote on social media that there is no possibility to exchange products in the store, and if someone Not satisfied with the purchaseOnly your money will be returned, the newspaper investigated the news. Primark's official statement revealed

Any product must be returned or exchanged within 28 days from the date of purchase.

If the goods are in salable condition and have an original receipt. If the product is returned with a gift receipt, an exchange will be offered. All refunds will be made according to the original method of payment. If the customer does not have a previously used credit or bank card, it is possible to replace it.

Products with manufacturing defects In this case, a full refund or replacement will be given in store, in which case it is not necessary to present the block.

However, there are exceptions: The Company does not undertake to replace many products (eg: lingerie, lingerie, piercing jewelry, opened or unsealed health and beauty products) if the hygiene lock is damaged.

Hungary 'can handle' another deal

Primark, which started in Ireland in 1969, now has more than 440 stores in 17 countries around the world and employs around 80,000 people. According to their plans, the number of their stores will increase to 530 by the end of 2026.

The company operates a total of 12 stores in the five countries of the region, namely Slovenia, Poland, the Czech Republic, Romania and Slovakia, and the 13th store was opened in Budapest on Tuesday. MTI previously wrote that in addition to women's, men's and children's clothing and shoes, among other items, beauty care products, accessories and home furnishing items are distributed.

Regarding the company's further plans in Hungary, Maciej Budewski, head of Primark's Central and Eastern Europe region, said: At the moment, they are focusing on their first store and its reception, but he believes that Hungary “can handle” another store.