The company said that passengers of New Zealand’s national airline, Air New Zealand, must step on the scale before take off: the weight is recorded anonymously in a database and cannot be seen by airline staff or other passengers.
The airline added that participation in the survey is voluntary. The company has already weighed domestic passengers in New Zealand once, in 2021, he writes BBC.
A spokesperson for the airline, Alistair James, explained in a video that it is essential to know the weight of every passenger on board. As he said:
I would reassure customers that there is no visible display anywhere, and that weight training helps passengers fly safely and efficiently.
Air New Zealand asked more than 10,000 international customers to take part in the survey. Passengers can be weighed at the gates for flights departing from Auckland International Airport between 29 May and 2 July.
The airline said that everything carried on its plane — from cargo and meals on board to baggage in the aircraft hold — is weighed.
Before the coronavirus pandemic, the airline had more than 17 million annual passengers and 3,400 weekly flights. New Zealand’s national airline operates 104 aircraft. Air New Zealand has been named the second best airline in the world in 2022.
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