2021.07.29. 16:14
Everything is still not right with the service provider, mobile customers may have to wait until the end of the week.
In early July, Vodafone indicated that from mid-July to the end of the month, more facilities and administrative services will be phased out.
It was planned that mobile management operations would not operate for five days from July 24 to 28, and that the purchase of new devices and services, warranty management, and increased billing both online and in stores would be suspended until July 29. .
Based on the reader’s reference and my own experience, the Vodafone system has not yet been restored, there is no possibility of any administration or registration on the website as a mobile client, only subscribers can take actions in relation to home services
According to the service provider’s customer service, mobile customers will have to wait until July 31 to restore the interface. The Vodafone website states that the move will take place until July 30, so it will not be possible to manage it online until then. The company said that in-person customer reception is already in place in their stores, so anyone with a job can take care of it in stores.
The service provider said we have contacted Vodafone for information, and the service for customers with a mobile subscription has been successfully renewed in the planned time period, July 24-28. But due to fine-tuning of various system components, the technical team will continue to work for another 48 hours. Customers are asked for patience and understanding.
