If all goes well, the animated AI character will soon be answering players' questions on Xbox and even processing refunds. Microsoft has already confirmed the existence of the new AI-powered chatbot, but no concrete announcement has been received yet.
the the edge He was the first to break the news that Microsoft is developing a new AI chatbot for Xbox consoles, which will be an animated character, not just a text-based robotic assistant. Our chatbot will answer our support questions, process refunds, and more.
In recent days, Redmond has expanded its artificial intelligence, called Xbox Support Virtual Agent, to include a wider range of players, which means it will soon be available to everyone. No specific announcement has been made yet regarding the date, but it will likely become active at some point in the future as part of a new system update.
The newspaper knows that Microsoft executives outlined the “Xbox Everywhere” vision in a meeting at the beginning of the year, in which artificial intelligence will play a major role. However, Microsoft is not the only hardware manufacturer using AI. Sony's new mechanical upscaling technology is known as PSSR and may debut with the arrival of the PS5 Pro. We wouldn't be surprised to see more similar announcements about AI developments in the near future.