The American Citigroup group
He wrote 81 billion dollars at the customer's account while it should have only been $ 280
– He writes Financial times After a Medusa.io.
Transporting operations occurred within the wrong bank in April 2024, but it became known about a year later. Neither the transactions employee nor the second official aims to verify note the error. The suspicious batch was only discovered by a third bank employee after the treatment processing – a few hours later the transfer was canceled.
“The case is highlighting its continuous efforts to eliminate manual processes and automatically automatically,” said Citigroup.
Photo: Alexander Gray/Unseen/https: //unsplash.com/photos/focus-photugraphy-of- Peerson-counting-dollarbanknotes-8a5ej1-mmq
According to FT sources, this is a clouds error and a safety system with a difficult user interface. According to them, in the middle of March, four $ 280 transactions were banned by the Brazilian deposit account of the customer, which monitors a possible violation of anti -money penalties.
One of the employees was to manually enter the payment data through a rare backup system. One of the features of this system is that the withdrawal field for the amount contains 15 zeros. The salary employee did not delete zeros, in the end, which eventually led to a deal worth $ 81 billion.
Do not
the Citigroup It was not the only one Wrong deal in the last period.
They point to the internal Citigroup report, in 2024, follow and stop Defective transportation At least one billion dollars was in total. A year ago there were 13 cases of that.
