Cashless payments will be discontinued at Amazon convenience stores. The essence of the system was that the customer took what he needed and walked out, while the monitoring system integrated with artificial intelligence saw what he took and then invoiced it. Walking “Just get out” The reason for its demise is because the technique never worked.
Founded in 1995, Amazon has evolved from an online bookstore into the world's largest online store. Their first physical store was also a bookstore two decades after their launch. The idea for the revolutionary and futuristic store without a cash register came from the company's CEOs – the prototype of the store was presented to founding owner Jeff Bezos in 2015. Since the beginning of 2018, the general public has been able to enter and exit Amazon's own public store, which includes more than a hundred A camera connected to machine learning systems. No need to stand in line, even for a second.
the Information According to a May 2023 report it obtained, images of cameras installed in the store were viewed by more than a thousand employees working in India, whose job was to identify and tag products picked up by customers. AI should have learned to manage the process based on this, but it has not been able to do so even for years. For some reason, they were unable to achieve or come close to the set goals.
First world problems
In mid-2022, 700 purchases out of 1,000 required human control, while the expectation was 20-50. In most cases, withdrawn customers received the block only hours after purchase.
The system has worked in 20 Amazon Go stores, 40 Amazon Fresh vegetable stores, and two Whole Foods stores, which Amazon acquired.
According to Amazon, more practical solutions will be introduced in the future, such as smart shopping carts that act as self-service cash registers. In their announcement, they also pointed out other side circumstances: While the Just Walk Out system had a forward-looking nature, in many cases customers lacked a sense of control over their purchases, such that they could see that when they struck a good deal on a block printed on Immediately they bought something really cheaper. End payment in this way
Fundamentally increasing satisfaction.
All of this is eerily reminiscent of the case of Cruise's self-driving taxis, where the work also fell to people rather than cutting-edge technology. Cruise's robotaxis were unable to recognize children or potholes on the road, and despite the interventions of professional drivers handling the situation from the center, they were subjected to a series of accidents that ultimately led to them being banned from the roads of California. .
These events are of course reminiscent of the famous invention of the Hungarian scientist Farkas Kempelen in the 18th century, or the Turkish game of chess, in which man, in addition to its complex mechanisms, was also an important element. The case of Cruz and Amazon shows that although machines have already beaten humans at chess, world domination remains elusive.
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