MVM Zrt says they have repeatedly tried to inform their customers about the top-up hour in different ways – in a separate letter, at top-up points, in a response letter when they top up, or as part of their bill – that. “They will not be able to top up your balance either online or at top-up points for two weeks.” Make sure you top up your meter in advance.
By comparison, there were users who only learned about it from RTL news on Friday evening, even though the company has been trying to warn its users about the shutdown since the beginning of May.
No one informed me about this, neither by SMS, nor by email, at all. This surprised me a little
One user said.
Another tried to reach the electricity company, but they didn't answer the phone, and at first he thought it was just a joke.
I don't know in advance how much I will consume. It's summer, the air conditioner is running, and the refrigerator also consumes more in the heat. How can I calculate its consumption in advance?
He asked the question.
The reason for the break is the merger of E.ON Áramszolgáltató into MVM Zrt., and the technical transition takes time. E.ONStarting Friday afternoon for customers from , and for two weeks starting July 1, i.e. Monday afternoon, for affected MVM customers.
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