Tech news – PlayStation 5 owner is suing Sony to cover up a PS5 bug causing system crashes while playing games in a class action lawsuit.
Despite being launched during a period of global chip shortage and pandemic, the PlayStation 5 console is generating solid sales. However, the hardware of the next-generation console is facing controversy, with one gamer claiming that Sony is hiding a bug in the system.
Two years after its release, the PlayStation 5 has received several updates to its system software to fix some issues.
The latest update added settings for the system’s automatic low latency mode to reduce latency.
In a class action lawsuit, plaintiff Cristina Trejo accuses Sony of failing to detect a bug that allegedly causes the system to crash during gameplay, resulting in a loss of gameplay. According to the lawsuit, Sony is not only aware of the problem, but has deliberately sold millions of PS5s with the same problem. As a result, the plaintiff’s file is seeking punitive damages from Sony for the alleged inaction.
If the lawsuit has any merit, it means that a large number of PS5 owners may be experiencing this problem, and Sony has done nothing to fix the problems. However, reports of the problem seem to be few and far between, and while the PS5 has struggled with stability issues around launch, system software updates have fixed many bugs. Some specific games may also cause problems, but generally these games also get patches.
It is highly unlikely that a defect will persist through several updates that fix other problems, but it is also possible that another update caused the error.
Sony is no stranger to class action lawsuits over faulty hardware; last year DualSense controllers A stick drift bug was the goal, and players also reported that the adaptive triggers broke easily and there were issues with the console’s rest mode. However, crashes during gameplay are a serious indictment of a system designed specifically for gaming. The credibility of the lawsuit is questionable, but if Sony does cover up system problems, taking it to court is one way to increase the pressure to fix the problems.
Hardware issues aside, the PS5 is definitely doing well, with Sony predicting that PS5 sales will outpace PS4 sales by 2024.
source: Top job category
