A lawyer on TikTok warned customers against using the self-checkout service and explained why. Lindsey Granados He is a criminal defense attorney and claims to be in the United States Customers of a convenience store are accused of stealing, even if they didn’t mean to steal anything.
According to his explanation, the self-service payment process often does not accept the product, which means that some of his customers have been charged, despite their claim that the device was at fault.
These machines are flawed in many ways, and unfortunately they don’t scan items from time to time
– quotes Mirror Lawyer.
I can’t tell you how many customers I’ve spoken to have been accused of theft because a machine wasn’t properly checked
he added.
One expert said it’s a problem for now The current technology is highly dependent on weight and scanners cannot recognize the product. This means that people choose a cheaper ingredient like onions when weighing themselves rather than more expensive foods like bananas.
